Responsible Gaming

Our Commitment to You

db77 is Bangladesh's trusted online casino and sports betting platform, and with that trust comes a serious responsibility. We are committed to providing a safe, fair, and enjoyable gaming environment for every player who chooses to spend time with us — whether they are placing cricket bets during BPL season, spinning the reels on slots, or enjoying live casino games.

Gambling is a form of entertainment — not a way to earn income or solve financial problems. Setting clear personal limits before you start playing is the single most effective step you can take to protect yourself. db77 provides practical, easy-to-use tools that let you do exactly that, all accessible from your account settings at any time.

Age Restriction Policy

db77 strictly prohibits gambling by anyone under the age of 21. This is not just a platform rule — it is a commitment to the wellbeing of young people in Bangladesh. We use verified identity checks during account registration and before processing any withdrawal. Players found to be under 21 will have their accounts suspended immediately and any funds returned as permitted by applicable policy.

If you believe a minor may have accessed a db77 account without permission, please contact our support team immediately. We take these reports seriously and act swiftly to investigate and resolve such cases.

Deposit Limits & Budget Control

One of the most practical ways to stay in control is to set deposit limits before you start your gaming session. db77 lets you define how much you are willing to deposit per day, per week, or per month. Once you reach your self-set limit, the platform will prevent further deposits until the period resets — keeping your spending predictable and manageable.

You can set these limits via your account settings or by writing to our support team. Requests to decrease a limit take effect immediately. Requests to increase a limit require a mandatory 7-day cooling-off period to ensure the decision is considered rather than impulsive.

Time-Out & Self-Exclusion

Sometimes a break is all you need. db77 offers a Time-Out feature that pauses your account for a set period — 24 hours, 7 days, or 30 days — without permanently closing it. During a time-out, you cannot log in, place bets, or deposit funds. When the period ends, you may resume play automatically. This tool is ideal for players who feel they are spending more time than intended on the platform.

If you feel your gambling is seriously out of control, Self-Exclusion is a stronger option. You may request a self-exclusion of 6 months, 1 year, 3 years, or permanent exclusion. Once a self-exclusion is activated, it cannot be reversed during the chosen period. To request self-exclusion, contact our support team at [email protected] — we will process your request within 24 hours and your account will be locked for the duration you specify.

Recognising Problem Gambling

Gambling becomes a problem when it negatively impacts your finances, relationships, health, or daily responsibilities. Here are some warning signs to watch for in yourself or someone you know:

• Spending more money than you planned or can afford
• Borrowing money or selling possessions to fund gambling
• Lying to family or friends about how much time or money is spent gambling
• Feeling restless, anxious, or irritable when not gambling
• Chasing losses by placing larger bets to try to win back what was lost
• Neglecting work, study, family, or personal health because of gambling

Tips for Healthy & Enjoyable Play

Most players enjoy db77 as a fun leisure activity — and with a few sensible habits, it stays that way. Here are our recommendations for keeping your gaming experience positive:

• Set a hard budget before each session and stop when it is reached — wins are a bonus, not a target
• Take regular breaks — step away from the screen every 30-45 minutes
• Never gamble when emotionally distressed, fatigued, or under the influence of alcohol
• Balance gaming with other hobbies, social activities, and time with family
• Use the Reality Check reminder so you always know how long you have been playing in a session