Terms & Conditions

Introduction

Welcome to db77, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("T&C") constitute a legally binding agreement between you ("the Player") and db77 ("the Company"). By registering an account, accessing any game, placing any wager, or using any feature on db77.vu, you confirm that you have read, understood, and accepted these T&C in full.

These T&C apply to all players accessing db77 from Bangladesh and anywhere else these services are available. The Company reserves the right to modify, update, or replace any part of these T&C at any time. Continued use of the platform after any such change constitutes acceptance of the revised terms.

If you do not agree with any part of these terms, you must immediately stop using the db77 platform and close your account. Questions regarding these T&C may be directed to our support team at [email protected] — please note that the email address is for correspondence only and is not a clickable link.

Eligibility

To register and use db77, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. db77 strictly enforces the 21+ age restriction in accordance with responsible gaming best practices applicable to Bangladesh.
• You must be a natural person and possess the full legal capacity to enter into binding agreements under the laws of your jurisdiction.
• You must not be a resident of or accessing db77 from any jurisdiction in which online gambling is explicitly prohibited by law.
• You must not be a current employee, director, officer, or close associate of db77 or any of its affiliated entities, partners, or service providers.

db77 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation may result in suspension or permanent closure of the account, along with forfeiture of any pending withdrawals.

Account Registration & Verification

Each player is permitted to hold only one (1) active account on db77. Opening duplicate or multiple accounts is strictly prohibited and may result in immediate suspension of all associated accounts and forfeiture of all balances and bonuses held therein.

When registering your account, you must provide accurate, current, and complete information. You are required to submit at least the following:

• Full legal name as it appears on a government-issued photo identification document.
• A valid, active email address that you own and can access at any time.
• A valid mobile phone number registered in your name, preferably a Bangladeshi number (Grameenphone, Robi, Banglalink, Teletalk) for bKash, Nagad, or Rocket integration.

db77 operates a Know Your Customer (KYC) verification process. You may be required to submit a copy of your National Identity Card (NID), passport, or driver's license, along with proof of address, before your first withdrawal is processed. KYC verification protects both the player and the platform from fraud and identity theft.

Deposits & Withdrawals

db77 supports a variety of payment methods tailored for players based in Bangladesh. All financial transactions must comply with the rules set out in this section.

Deposit Rules

All deposits to your db77 account are subject to the following conditions:

• Minimum deposit amounts may vary by payment method. Please refer to the cashier page or contact support for current minimums applicable to bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank.
• Only payment instruments registered in your own name may be used to fund your db77 account. Depositing using a third party's payment method is prohibited.
• db77 does not charge a fee on deposits; however, your payment provider may apply their own service charges. Players are responsible for any such charges levied by their mobile banking or card issuer.

Withdrawal Rules

Withdrawal requests are processed subject to completed KYC verification, satisfaction of any applicable wagering requirements, and compliance with the following:

• Withdrawal requests are typically processed within 24 to 72 hours (Bangladesh Standard Time, UTC+6). Processing times may be extended during peak periods such as BPL season, Eid, or Pohela Boishakh.
• Withdrawals may only be made to a payment instrument registered in your own name and which was previously used to deposit funds, subject to technical availability.
• db77 reserves the right to request additional verification documents before authorising any withdrawal. Requests found to be fraudulent, in breach of these T&C, or suspicious under anti-money-laundering checks will be declined and reported as required by applicable regulations.

Bonuses & Promotions

db77 offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any specific bonus terms communicated at the time of each offer:

• A standard wagering requirement (rollover) applies to all bonuses unless explicitly stated otherwise in the individual offer terms. Players must complete the rollover before withdrawing any funds derived from a bonus.
• Bonuses are non-transferable and may not be exchanged for cash except where rollover conditions have been fully satisfied.
• db77 reserves the right to withdraw, amend, or cancel any bonus or promotion at any time and without prior notice if misuse, abuse, or any breach of these T&C is suspected.
• Only one welcome bonus may be claimed per player, per household, and per device. Attempts to claim multiple welcome bonuses through separate registrations will result in account suspension.

Seasonal promotions tied to Bangladeshi events — such as Eid bonus offers, Victory Day free spins, or BPL cricket cashback — are subject to additional terms published at the time of the promotion. These seasonal promotions are entirely at the discretion of db77 and do not form part of any ongoing entitlement.

Responsible Gaming

db77 is committed to promoting responsible gaming among all players. Gambling should be treated as a form of entertainment only, and you should never wager amounts that exceed what you can afford to lose. If you feel that your gambling habits are becoming problematic, please contact our support team immediately at [email protected], or visit our dedicated Responsible Gaming page for tools including deposit limits, session time-outs, and self-exclusion options. Players must be 21 years or older to use db77.

db77 cooperates with and recommends players seek assistance from professional counselling services if gambling is negatively impacting their life, financial situation, or relationships. All self-exclusion requests submitted to db77 will be processed promptly and honoured in full. Players on self-exclusion must not attempt to re-register or access their account during the exclusion period.

Prohibited Conduct

The following conduct is strictly prohibited on the db77 platform. Any player found engaging in prohibited conduct will have their account immediately suspended and all funds reviewed, with potential permanent closure and forfeiture:

• Fraud, money laundering, or any attempt to use the platform for illicit financial activity.
• Collusion with other players, or any form of coordinated play intended to manipulate game outcomes or bonus claims.
• Use of automated bots, software scripts, or any mechanical or electronic device designed to gain an unfair advantage over the platform or other players.
• Providing false, misleading, or incomplete information during registration, KYC, or any customer support interaction.
• Opening or operating multiple accounts, or assisting another person in circumventing the one-account-per-person rule.

db77 reserves the right to pursue civil and, where appropriate, criminal remedies against any player who engages in prohibited conduct causing financial or reputational harm to the Company.

Intellectual Property

All content, design elements, software, trademarks, logos, and databases available on db77.vu are the exclusive property of db77 or its licensors, and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes.

You must not copy, reproduce, distribute, republish, download, display, post, transmit, or sell any portion of the db77 platform or its content without the express prior written consent of the Company. Unauthorised use of any db77 intellectual property constitutes infringement and may give rise to legal proceedings.

Limitation of Liability

To the fullest extent permitted by applicable law, db77, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service, even if db77 has been advised of the possibility of such damages.

Nothing in these T&C shall limit db77's liability for death or personal injury caused by its own negligence, for fraud or fraudulent misrepresentation, or for any liability which cannot be excluded under applicable law.

Privacy & Data Protection

db77 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these T&C by reference. Your personal data is used exclusively for the purposes of operating your account, complying with legal obligations, preventing fraud, providing customer support, and where you have opted in, sending you promotional communications. By using db77, you consent to the collection and processing of your data as described in the Privacy Policy. Players wishing to exercise their data rights (access, correction, deletion) should contact [email protected].

Amendments to These Terms

db77 reserves the right to amend, update, or replace these T&C at any time. When material changes are made, db77 will endeavour to notify registered players via email or an in-platform notification. The revised T&C will be effective immediately upon publication on db77.vu unless a later effective date is specified.

It is your responsibility to review these T&C periodically to stay informed of any updates. Your continued use of the db77 platform after any revision constitutes your acceptance of the revised terms. If you do not agree with the revised T&C, you must stop using the platform immediately and contact support to close your account.

Governing Law & Dispute Resolution

These T&C and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international online gaming regulations and the internal policies of db77. In the event of a dispute, players are encouraged to contact our customer support team in the first instance at [email protected]. db77 aims to resolve all disputes fairly, transparently, and within a reasonable timeframe. If a dispute cannot be resolved through our internal process, the parties may seek resolution through mutually agreed alternative dispute resolution mechanisms.